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Haut.AI, a fast growing AI Software Company, known for SaaS based Skincare Personalization platforms is looking for a talented and highly motivated Customer Success Manager to join our team.

About the company:

Insight Ace Analytics named Haut.AI as one of the world's Top 3 AI Skin Analysis companies. We are recognized for the highest performance and accuracy of our computer vision technology. Your contribution can make a significant impact on both Haut.AI's and our Customers' success.

About the product:

Haut.AI provides innovative SaaS products that automate the collection of high-quality skin data. We help skincare brands provide skin analysis and build interactive product and treatment recommendations for e-commerce platforms.


  • Develop and maintain strong relationships with assigned customers, becoming a trusted advisor and point of contact.
  • Proactively engage with customers to understand their goals, needs, and challenges, and align our products to meet those requirements.
  • Onboard new customers, ensuring a smooth and efficient implementation process.
  • Regularly check in with customers to monitor their satisfaction and address any concerns or issues.
  • Collaborate cross-functionally with Sales, Marketing, and Product teams to advocate for customer needs and drive product improvements.
  • Provide ongoing training and support to our customers to maximize their utilization of our products/services.
  • Stay updated on industry trends and best Customer Success practices to bring innovative ideas to the team.


  • 4+ years of experience in Customer Success or Account management role in a software or SaaS business.
  • Good knowledge of eCommerce and popular platforms.
  • Strong communication and interpersonal skills, with the ability to build rapport and trust.
  • Proven track record of managing a portfolio of accounts and driving customer satisfaction.
  • Excellent problem-solving skills and the ability to navigate challenging situations.
  • Understanding of SaaS business models and AI technologies.
  • Good command of English language, other languages are a plus.

What we offer:

Work in innovative industry and emerging beauty techmarket
Competitive compensation depending on experience and skills
Friendly, creative and cohesive team
Flexible work hours
28 days of paid vacation
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