Skin.Chat release for consumers

Haut.AI announces a major milestone for Skin.Chat, the world’s first skincare-specialized AI consultant created by scientists. Released just in time for the holiday shopping period, the new consumer-facing version of Skin.Chat allows users to discover and purchase skincare products available on Amazon, in a seamless and personalized experience.

For brands, Skin.Chat now also integrates directly with Facebook Messenger, Instagram, and WhatsApp, enabling personalized recommendations and expert guidance within the social platforms they already use.

Haut.AI’s First Consumer App

This launch marks Haut.AI’s debut consumer application, bringing a personalized skincare experience directly to millions of shoppers worldwide. Users simply upload a selfie to receive in-depth insights into their current skin condition and can chat with an AI consultant for product recommendations tailored to their unique needs. Skin.Chat helps shoppers navigate skincare products available on Amazon and quickly find the best options for their skin — easing holiday gift-giving and helping users discover the perfect presents for friends and family.

For instance, if a user asks, “What’s a good BHA toner for sensitive skin?” Skin.Chat interprets the request, suggests products such as Paula’s Choice Skin Perfecting 2% BHA Liquid Exfoliant, and provides a direct Amazon link for fast checkout.

You can access it here: https://skin.chat/ 

“Making our science directly available to consumers has been a long-awaited step for us,” said Anastasia Georgievskaya, Co-Founder and CEO of Haut.AI. “Following Skin.Chat’s launch for brands in September, this expansion helps shoppers cut through the noise with targeted recommendations while giving brands a clear proof-of-concept for how AI can elevate retail. As shoppers expect smarter, faster experiences, we’re showing brands how to meet them there — with precision, empathy, and science.”

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The Problem It Solves

Even seasoned beauty shoppers face overwhelming amounts of information online — from ingredient research to reviews — before making a purchase. With thousands of skincare products on Amazon alone, identifying the right fit can be daunting for newcomers and experts alike.

Skin.Chat reimagines how people search, learn, and shop for skincare during the gift-giving season by unifying discovery and checkout into a single, streamlined experience. Shoppers can now:

• Discover what truly works for their skin through analysis that tracks changes over time.
• Choose gifts people will actually use by analyzing a recipient’s selfie and receiving personalized, science-backed recommendations.
• Access dermatologist-grade, AI-powered guidance tailored to their needs.
• Instantly buy recommended products.

Enjoy an always-on digital beauty advisor available 24/7.

Skin.Chat for Beauty Brands

The gap between exploration and purchase remains one of beauty retail’s biggest challenges. Shoppers often discover a product in one place, research it elsewhere, and buy it through yet another platform — causing brands to lose momentum, intent, and revenue. Meanwhile, rising acquisition costs and the shift toward first-party data make it harder for beauty companies to build meaningful long-term relationships.

Skin.Chat now brings guided skincare shopping directly into the most-used messaging platforms worldwide. With new integrations across Facebook Messenger, Instagram, and WhatsApp, brands can interact with customers inside the conversations they’re already having. Shoppers can analyze their skin and receive personalized recommendations without leaving their favorite apps — turning everyday chats into powerful moments of discovery and purchase.

For brands seeking to build their own intelligent, guided shopping flows, Skin.Chat remains a fully customizable solution that adapts to any product catalog, brand voice, or channel.

• In-Chat Shopping: Add-to-cart and checkout directly within the conversation.
• Brand Voice & Control: Configurable tone, catalog, and claim guardrails.
  First-Party Data Engine: Collects actionable skincare insights for targeting, CRM, and product development.
• Real-Time Consultation: Handles free-flowing questions around routines, ingredients, and compatibility.
• Persistent Personalization: Tracks skin progress and remembers concerns to encourage return visits and loyalty.
  Omnichannel Deployment: Embeds into websites, social platforms, e-commerce environments, and retail touchpoints.

Learn more about creating your own branded Skin.Chat: https://www.haut.ai/product/skinchat 

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